While we pride ourselves on providing our customers with quality vehicles awarded with five-star safety ratings to help protect drivers and passengers in the event of an auto collision, it is still unfortunate when those accidents do occur. While the crash will inevitably take us by surprise, we don’t have to be surprised about the process that follows. In the event of an accident, be sure to ask the following questions to learn the information you need.
- Is everyone okay? The first priority is to make sure everyone involved is okay and does not need immediate medical attention. If necessary, call 9-1-1. Regardless, you should call the police to file a report.
- Can the cars move? If possible, move the vehicles to the side of the road away from traffic to avoid another accident.
- Do you have the right information? After an accident, you will need to ask the other party for their name, valid address, insurance company and policy number, vehicle identification number, and license plate number. The quickest way to attain all of this information is to take a picture of the person’s driver’s license, insurance card, and the vehicle’s license plate. A description of the vehicle (make, model) is also good to have, especially if the person doesn’t seem like they want to stick around to exchange information.
Once a report is filed, you will need to call your insurance company and begin the process of filing a claim. If you need a tow truck, your insurance company should help you with finding a company nearby.
Note: Do not discuss the accident with those involved. Even if it is your fault, admit that to the police and your insurance company, not the other party.
We at Boose Chevrolet hope this list helps; and we wish you safe travels and clarity of mind to ask the right questions if an accident is unavoidable.